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Author Topic: Need Computer geek help  (Read 2538 times)

hatchboy

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Need Computer geek help
« on: June 26, 2009, 07:33:42 PM »

Trying to fix a friends Sony Vaio notebook. This is what it's doing.

Turn it on and it just freezes after the windows bar thing, goes to a blue screen with mouse pointer that does move. Then freezes.

Went into bios via F2 and reset back to factory, that didn't make a difference.

He bought the dvd's from Sony to re do his laptop, and when booting from it, if you select safe mode,debugging, whatever, it still freezes at a blue screen with the mouse pointer.

There is no way that i can get it to boot up to do anything no matter what i try.

Any thoughts?

Colin

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Re: Need Computer geek help
« Reply #1 on: June 26, 2009, 08:33:02 PM »

Boot off of disc, delete partition, install Windows on new partition. Otherwise it's a hardware issue and he's fucked.
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SloS13

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Re: Need Computer geek help
« Reply #2 on: June 26, 2009, 08:45:33 PM »

doesnt sound like you're booting from that disc.
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t_cel_t

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Re: Need Computer geek help
« Reply #3 on: June 27, 2009, 12:33:04 AM »

ok this shit actually just happened to me, i had to do a hardware reset of the  bios. there is a jumper on my motherboard that i pulled and then cycled the power and then it totally resets back to factory.
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jagojon3

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Re: Need Computer geek help
« Reply #4 on: June 27, 2009, 03:36:27 AM »

It's called a CMOS reset, you can either do it by using the jumper or just take the button cell battery out and short both terminals in the battery socket.
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crxvtec91

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Re: Need Computer geek help
« Reply #5 on: June 27, 2009, 12:20:05 PM »

Windows and blue screen goes hand and hand :noel:
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Jorsher

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Re: Need Computer geek help
« Reply #6 on: June 27, 2009, 12:29:42 PM »

Windows and blue screen goes hand and hand :noel:

Oddly I haven't seen one in years.

Wait, I take that back, I pushed my 2.4ghz quad to 3.83ghz, booted into Windows, and then it BSODed.  That was just a proc pushed to instability and not Windows, though.

1 - You can reset the BIOS to factory defaults from the BIOS.  USUALLY just keep pressing DEL as the computer boots up and it'll go to BIOS, but yours may be one of the F1-F12 keys, it tells as the computer starts.

2 - Try booting in safe-mode by pressing F8 as the computer is starting, should give you some other options like safe-mode and safe-mode with networking.

3 - Make sure you're actually booting fromt he disc.  You might need to select the CD-rom as the first boot device in the BIOS.  If you see anything like "boot order," or "boot device," or "boot menu" when the BIOS is loading, press whatever button it tells you.
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Joseph Davis

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Re: Need Computer geek help
« Reply #7 on: June 27, 2009, 01:08:26 PM »

I haven't seen BSOD since XP sp2 unless overclocking.

Ntrain2k

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Re: Need Computer geek help
« Reply #8 on: June 27, 2009, 08:19:01 PM »

Windows and blue screen goes hand and hand :noel:

Not on any of my boxes or the laptop.

Even overclocked.
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Jorsher

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Re: Need Computer geek help
« Reply #9 on: June 27, 2009, 09:46:12 PM »

Windows and blue screen goes hand and hand :noel:

Not on any of my boxes or the laptop.

Even overclocked.

Well, I run one 2.4ghz Q6600 at 3.6ghz, and the second is only stable at 3.4ghz.

Push it far enough to load Windows, but not so far it won't post, and you can get it to BSOD :P  I tried to push the Q6600 that's currently at 3.6ghz to 3.83ghz, and this happened as soon as I attempted to run Prime95.
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hatchboy

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Re: Need Computer geek help
« Reply #10 on: June 27, 2009, 09:54:21 PM »

Windows and blue screen goes hand and hand :noel:

Oddly I haven't seen one in years.

Wait, I take that back, I pushed my 2.4ghz quad to 3.83ghz, booted into Windows, and then it BSODed.  That was just a proc pushed to instability and not Windows, though.

1 - You can reset the BIOS to factory defaults from the BIOS.  USUALLY just keep pressing DEL as the computer boots up and it'll go to BIOS, but yours may be one of the F1-F12 keys, it tells as the computer starts.

2 - Try booting in safe-mode by pressing F8 as the computer is starting, should give you some other options like safe-mode and safe-mode with networking.

3 - Make sure you're actually booting fromt he disc.  You might need to select the CD-rom as the first boot device in the BIOS.  If you see anything like "boot order," or "boot device," or "boot menu" when the BIOS is loading, press whatever button it tells you.

1. Already tried that, had no affect, see first post.

2. Tried booting from every option in there, all does the same thing.

3. Already went into Bios, first boot device=optical cd rom drive Second boot device= nothing, i completely took the hard drive out of the equation for booting. Still no difference, its booting from the disc.

Any other ideas?
POS Sony Viao's. It makes sense, i have done some research and alot of people are having similar and identical problems due to over heating. We ARE in iraq, where it is hot as shit, so mabey he overheated his shit and seperated a thermal pad or something...

crxvtec91

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Re: Need Computer geek help
« Reply #11 on: June 27, 2009, 09:56:06 PM »

Windows and blue screen goes hand and hand :noel:

Not on any of my boxes or the laptop.

Even overclocked.

Damn I see it all the time with people in my area when they bring me there computers.
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Ntrain2k

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Re: Need Computer geek help
« Reply #12 on: June 28, 2009, 10:52:57 AM »

Windows and blue screen goes hand and hand :noel:

Not on any of my boxes or the laptop.

Even overclocked.

Well, I run one 2.4ghz Q6600 at 3.6ghz, and the second is only stable at 3.4ghz.

Push it far enough to load Windows, but not so far it won't post, and you can get it to BSOD :P  I tried to push the Q6600 that's currently at 3.6ghz to 3.83ghz, and this happened as soon as I attempted to run Prime95.

That's part of testing to find the limits of your setup, then not exceeding them so that you don't get the BSOD.

;-)
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Ntrain2k

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Re: Need Computer geek help
« Reply #13 on: June 28, 2009, 10:54:23 AM »

Windows and blue screen goes hand and hand :noel:

Not on any of my boxes or the laptop.

Even overclocked.

Damn I see it all the time with people in my area when they bring me there computers.


You would be amazed at what the crap that people install on their computers can do.
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Jorsher

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Re: Need Computer geek help
« Reply #14 on: June 28, 2009, 03:06:00 PM »

Windows and blue screen goes hand and hand :noel:

Not on any of my boxes or the laptop.

Even overclocked.

Well, I run one 2.4ghz Q6600 at 3.6ghz, and the second is only stable at 3.4ghz.

Push it far enough to load Windows, but not so far it won't post, and you can get it to BSOD :P  I tried to push the Q6600 that's currently at 3.6ghz to 3.83ghz, and this happened as soon as I attempted to run Prime95.

That's part of testing to find the limits of your setup, then not exceeding them so that you don't get the BSOD.

;-)

You don't know the limits until you reach them  :?:

I wouldn't have known I couldn't go higher than 3.6 and higher than 3.4 with the two I have if I didn't push them til they couldn't take more...  You saw it crashed when I was loading Prime95, right?  That's a program for testing CPU stability.  It was stable at 3.6ghz, I pushed it a little further, it crashed.  Simple.  I'm not new to PCs or overclocking, but thanks :P

Windows and blue screen goes hand and hand :noel:

Not on any of my boxes or the laptop.

Even overclocked.

Damn I see it all the time with people in my area when they bring me there computers.


You would be amazed at what the crap that people install on their computers can do.

My job is helping keep over 50,000 computers running, and the only time we ever had BSODs was either a hardware failure or an internally-created patch pushed out that screwed with the boot file and caused BSODs for a small number of the PCs.  The users don't have privileges to install shit, and coincidentally (or not?) I hear much less about PC problems or BSODs than I did working with Comcast.

Windows and blue screen goes hand and hand :noel:

Oddly I haven't seen one in years.

Wait, I take that back, I pushed my 2.4ghz quad to 3.83ghz, booted into Windows, and then it BSODed.  That was just a proc pushed to instability and not Windows, though.

1 - You can reset the BIOS to factory defaults from the BIOS.  USUALLY just keep pressing DEL as the computer boots up and it'll go to BIOS, but yours may be one of the F1-F12 keys, it tells as the computer starts.

2 - Try booting in safe-mode by pressing F8 as the computer is starting, should give you some other options like safe-mode and safe-mode with networking.

3 - Make sure you're actually booting fromt he disc.  You might need to select the CD-rom as the first boot device in the BIOS.  If you see anything like "boot order," or "boot device," or "boot menu" when the BIOS is loading, press whatever button it tells you.

1. Already tried that, had no affect, see first post.

2. Tried booting from every option in there, all does the same thing.

3. Already went into Bios, first boot device=optical cd rom drive Second boot device= nothing, i completely took the hard drive out of the equation for booting. Still no difference, its booting from the disc.

Any other ideas?
POS Sony Viao's. It makes sense, i have done some research and alot of people are having similar and identical problems due to over heating. We ARE in iraq, where it is hot as shit, so mabey he overheated his shit and seperated a thermal pad or something...

It is booting from the disc?  Reinstall windows?  If overheating is the issue, take it apart (always fun on laptops) and airdust the shit.  Not too much you can do about overheating on a laptop unfortunately...
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turbostd

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Re: Need Computer geek help
« Reply #15 on: June 28, 2009, 07:43:59 PM »

I bet it has bad ram. That would cause it to bsod when trying to re-install.
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