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[d112crzy]

So, I replaced the batteries yesterday in my ostrich and now it doesn't work. I can connect it to my laptop, and it says it's connected and recognizes is as some sort of USB device. When I open the firmware updater(i've been using 10.3.A, wanting to change to 10.12.O) its not detected. So now I obviously can't tune with it as it won't connect to Crome either. Lucky for me, I have an extra ostrich(which batteries I've already replaced without issue).

Any one have ideas as to what I can do to fix this issue?

[92CXyD]

So, I replaced the batteries yesterday in my ostrich and now it doesn't work. I can connect it to my laptop, and it says it's connected and recognizes is as some sort of USB device. When I open the firmware updater(i've been using 10.3.A, wanting to change to 10.12.O) its not detected. So now I obviously can't tune with it as it won't connect to Crome either. Lucky for me, I have an extra ostrich(which batteries I've already replaced without issue).

Any one have ideas as to what I can do to fix this issue?

yeah sell me one of your ostrichs for uber cheap to me  ;D

[Joseph Davis]

Call Moates tech line, their support is top notch.

[d112crzy]

So I went to their support site and have come to the conclusion that my ostrich needs to be RMAed, whatever that means.

I've emailed them, hopefully it can be fixed.

[98vtec]

lol, i have never gotten replies from moates or gotten them to answer the phone.  good luck with that.

[FreshDA9]

hmm weird issue. so your other ostrich works fine?  did you try to reinstall your com ports? Moates has taken care of ostrich problem for me in the past great service!

[d112crzy]

lol, i have never gotten replies from moates or gotten them to answer the phone.  good luck with that.

It must be bc you're white. They answered me within 5 minutes.

hmm weird issue. so your other ostrich works fine?  did you try to reinstall your com ports? Moates has taken care of ostrich problem for me in the past great service!

Yes, com ports are correct. I have both Ostriches working on the same port.


I just got back from sending my Ostrich out tho. Hopefully it will come back working.